Moqsha (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.moqsha.com.au (the “Site”).

By using our Site, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with our Site:

• Personal Information: such as your name, email address, phone number, billing/shipping address, and payment details when you make a purchase or contact us.
• Non-Personal Information: such as browser type, IP address, device information, and browsing behaviour through cookies and analytics tools.
• Account Information: if you create an account, we store your login credentials and preferences.

2. How We Use Your Information

We use your information to:

• Process and fulfil your orders
• Communicate with you about products, promotions, or services
• Provide customer support and respond to enquiries
• Improve our website, products, and services
• Comply with legal obligations and prevent fraud

3. Disclosure of Your Information

We may share your information with:

• Service providers (e.g., payment processors, delivery partners, IT service providers) who help us operate our business
• Legal authorities if required by law or to protect our rights, safety, or property
• Business transfers if our company undergoes a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance user experience and analyse website traffic. You may disable cookies in your browser settings, but some features of the Site may not function properly.

5. Data Security

We implement reasonable measures to safeguard your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under Australian Privacy Principles (APPs), you have the right to:

• Access and request a copy of the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Opt out of marketing communications at any time

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

8. Children’s Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately when posted on this page, with the “Last updated” date revised accordingly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Moqsha Online
Website: www.moqsha.com.au
Email: moqshaonline@gmail.com